Voice biometrics is a fast, convenient, and secure way of verifying a caller’s identity. The authentication is done by comparing a pre-recorded voice sample with the caller’s voice. The caller therefore does not need to remember all their identification passwords anymore. This authentication method also greatly streamlines and accelerates the whole authentication process. With good business use, the voice biometrics technology brings companies lots of benefits, reduced operating costs, enhanced security, more efficient processes and more satisfied customers.
Why Voice Biometrics
of customers do not like a standard password authentication.
of customers will not get their required or requested information because
at that moment they are unable to authenticate themselves.
of customers prefer voice biometrics compared to other methods of authentication.
Voice biometrics is a secure way to authenticate your customers through natural voice patterns. It will vastly improve the overall customer experience and service, whilst shortening operators’ handling time dramatically.
Soitron will help improve your security, customer experience and achieve a more personalised service differentiator for your business.
Lower operating costs
of the time saved when customers are authenticated using voice biometrics
of people use the same login information in all of their accounts, which greatly compromises their security.
Improved customer experience
of customers rated the new system with 9 out of 10 points because of the speed, ease of use and higher security.
WHY VOICE BIOMETRICS FROM SOITRON?
- Soitron is the first and the only company that has implemented voice biometrics in the demanding banking environment in Slovakia.
- Soitron as the only vendor in the region offers voice biometrics not only as an on premise solution, but also as a service, making this type of authentication more accessible.
- The quality of Soitron services is also evidenced by the fact that in 2016, Soitron with its voice biometrics was nominated by the Computing magazine for “Security Excellence Awards” in the “Identity & Access Management” category.
THE USE OF VOICE BIOMETRICS IN YOUR BUSINESS
An advanced biometric speaker verification system
that verifies a speaker’s identity based on voice
sample/s acquired during an interaction with voice,
web, or mobile applications.
A unique text- independent biometric speaker
verification system that transparently authenticates
speakers during the course of natural conversation.